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BFSI & Banking Industry Solution

Secure, compliant messaging for India's banking & financial sector

Deliver transaction OTPs, loan alerts, fraud notifications and customer communication with RBI-compliant speed and security โ€” built for India's banking regulations.

BFSI & Banking Communication
Capabilities

Omnichannel BFSI messaging โ€” secure, fast, compliant

Every banking and financial message โ€” from OTPs to loan alerts โ€” needs to be fast, secure and fully TRAI DLT compliant. We deliver all three.

Transaction OTPs & 2FA
Loan & EMI Communication
Fraud Detection Alerts
Customer Engagement
OTP

Sub-500ms OTP delivery for banking-grade security

Our OTP 2.0 API delivers transaction verification codes in under 500 milliseconds โ€” meeting RBI mandates for 2FA authentication at every transaction touchpoint.

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Sub-500ms OTP via dedicated priority queue
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Automatic voice OTP fallback for SMS failures
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RBI and banking compliance built-in
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99.99% uptime SLA โ€” never miss a transaction
Set Up Banking OTP โ†’
Loan

Automated loan & EMI lifecycle messaging

From loan approval to final EMI โ€” automate every communication milestone. Reduce EMI defaults with timely reminders and payment links delivered via WhatsApp and SMS.

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Loan approval, disbursement and sanction letters
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EMI due reminders 7, 3 and 1 day before
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Payment link directly in WhatsApp message
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Post-payment confirmation and statement alerts
Automate Loan Comms โ†’
Fraud

Real-time fraud detection & account security alerts

Protect your customers with instant suspicious activity alerts. Reach customers on multiple channels simultaneously for maximum response rate during fraud events.

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Instant SMS alert for suspicious login attempts
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Card block confirmation via WhatsApp + SMS
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Multi-channel redundancy for critical alerts
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Customer response via WhatsApp quick reply
Enable Fraud Alerts โ†’
Engagement

KYC updates, policy renewals & customer engagement

Keep customers informed and compliant through personalised alerts for KYC renewals, insurance premium dues, FD maturity dates and investment updates.

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KYC expiry reminders with update link in WhatsApp
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Insurance premium due and policy renewal alerts
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FD/RD maturity and reinvestment reminders
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Credit score updates and account statements
Set Up Customer Alerts โ†’
Real Results

Proven outcomes for BFSI clients

<500ms
Average OTP delivery time
Regional Cooperative Bank ยท Chhattisgarh
Migrated from HTTP OTP to our OTP 2.0 API โ€” delivery time dropped from 8 seconds to under 500ms, eliminating customer complaints about failed logins.
35%
Reduction in EMI defaults
NBFC ยท Central India
Automated 7-day, 3-day and day-before EMI reminders with UPI payment links reduced monthly EMI defaults by 35% in the first quarter.
60%
Faster fraud response rate
Private Sector Bank ยท Raipur
Multi-channel fraud alerts โ€” simultaneous SMS + WhatsApp โ€” achieved 60% faster customer response to block compromised cards versus SMS-only alerts.

Ready to transform your BFSI & Banking communication?

Our industry specialists will design a personalised messaging strategy for your business โ€” free strategic consultation included.

โ†‘ Get 5,000 Free SMS