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1.5 BILLION REASONS TO GET STARTED

Ditch the ignored emails! Reach your customers directly on their favorite app with WhatsApp Marketing. Forget low open rates - WhatsApp messages get seen! Chat directly with your customers, answer questions in real-time, and send special offers in a casual, friendly way. Build stronger relationships, turn one-time buyers into loyal fans, and boost sales - all through the power of conversation. WhatsApp Marketing is cost-effective, easy to use, and integrates with your existing tools. Track your campaigns and see the results for yourself. Stop waiting for emails to be read, start chatting with your customers on WhatsApp today and watch your business thrive!

  • HOW WHATSAPP BUSINESS WORKS:

    1. Business Profile:

      • WhatsApp Business allows businesses to create a dedicated business profile with essential information such as the company's name, address, contact details, and a brief description.
      • This helps businesses establish a professional and recognizable presence on the platform, making it easier for customers to identify and connect with them.

    2. Messaging Tools:

      • WhatsApp Business provides businesses with additional messaging tools to facilitate communication with customers.
      • Quick Replies enable businesses to create predefined responses for frequently asked questions, saving time and providing consistent information.
      • Away messages can be set to inform customers when the business is not available and when they can expect a response.

    3. Automated Greetings:

      • WhatsApp Business allows businesses to set up automated greeting messages that are sent to customers when they initiate a conversation.
      • This feature helps in providing a warm welcome to customers and can include information such as business hours or links to relevant resources.

    4. Labels and Organization:

      • To manage and organize conversations effectively, WhatsApp Business offers a labeling system. Businesses can label conversations with different tags, such as "New Customer," "Pending Payment," or "Order Shipped."
      • This helps businesses keep track of different stages of customer interactions and streamline their communication process.

    5. WhatsApp Business API:

      • For larger businesses with high messaging volumes, WhatsApp Business offers an API (Application Programming Interface) that allows for more advanced and automated interactions.

     

WHATSAPP BUSINESS SERVICES BY MESSAGE INDIA TECHNOLOGY

Drive engagement and sales through powerful WhatsApp Marketing.

Service Workflow
Drive conversational chatbots to gather information.
Integration API
Integrate your live systems to cater to customer needs.
Chat Interface
Provide live support to your customers instantly.
Knowledge Repository
Respond to your customers using AI.
BPA Manager
Automate processes with zero code development.
NLP Manager
Support free form conversations to interpret requests.

What we can do with Whatsapp?

With the WhatsApp Business Platform, enterprises can create engaging customer experiences and steer a two-way conversation to their advantage in minutes.

Notify
Send out notifications eg. periodic account summary, policy expiry, delivery tracking information.
Execute
Carry out transactions such as travel bookings, rescheduling a delivery and account opening.
Retrieve
Retrieve account balance info, profile information, product warranty details, tracking services.
Interact
Help customers with “How to" questions, “I am unable to” concerns, “Can I” clarifications and much more.

RICH MEDIA MESSAGING
 

Images : Send images in your campaign.

Audio: Send audio in your campaign

Documents: Sharing documents just became easier. Upload documents in PDF, DOC(X), PPT(x), XLS(x) formats.

Emojis: Emote better with the use of emojis.

URLs: Need to share relevant content outside of WhatsApp? Share URLs with your target audience.

Location: Your customer needs to locate a store or branch? Share locations of a venue or your store.

Rich Text Content: Besides messaging users in regional languages you can also display text in bold, italics and strikethrough.

BENEFITS OF WHATSAPP BUSINESS PLATFORM
 

WhatsApp values the privacy and security of customer data. Messages between WhatsApp users are protected with an end-to-end encryption protocol so that WhatsApp themselves and any third party cannot get access to the message. This is done using an encryption key that only the sender and receiver exchange. All types of WhatsApp messages, whether it is a group chat, or a file, are protected by this security protocol. For added security, WhatsApp users also have the option to verify keys and WhatsApp servers have no access to this data. WhatsApp does not store messages once they are delivered, all message data in the WhatsApp Cloud is transient.