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What is Bulk Voice SMS service?

Bulk Voice SMS service is a communication solution that enables businesses to deliver pre-recorded voice messages to a large audience simultaneously. This service allows organizations to broadcast important information, promotional messages, alerts, or announcements to a wide range of recipients, such as customers, employees, or stakeholders. With the capability to reach a massive number of individuals in a short time, bulk voice SMS is an effective tool for conducting marketing campaigns, sharing updates, and delivering time-sensitive information through personalized and interactive voice messages.

  1. Recording the Message:

    • The first step involves recording the voice message that you want to broadcast. This can be a promotional offer, event announcement, reminder, or any other information you want to convey to your audience.

  2. Uploading the Message:

    • Once the voice message is recorded, it needs to be uploaded to a bulk voice SMS platform or service provider. This is typically done through a user-friendly interface or API provided by the service.

  3. Uploading Contact List:

    • Businesses need to upload the list of contacts to whom they want to send the voice SMS. The contact list can be segmented based on various criteria to ensure targeted messaging.

  4. Scheduling and Sending:

    • After the message and contact list are uploaded, businesses can schedule the delivery time and date for the voice SMS. This allows for strategic timing of messages, such as sending promotional offers before a sale or delivering event reminders on the scheduled day.

  5. Recipient Interaction:

    • Recipients of the voice SMS receive a call with the pre-recorded message. They may have the option to interact with the message by pressing specific keys on their phone (using DTMF tones). For example, they might press 1 to confirm attendance, 2 to get more information, or 3 to speak with a customer representative.

 

VOICE SOLUTIONS

Reach everyone instantly with powerful voice and text messaging.

Voice Broadcast (OBD)
Overcome language and literacy barriers with localized and customized content, in a language your audience understands and relates to.
Voting and Polling
Allow your customers to express an opinion or take a decision with the pre-call notification (PCN) or missed call based product that lets your customers participate and register their votes at zero cost.
Call Masking
Ensure confidentiality and security of customers while patching calls between multiple parties without compromising the actual numbers and an additional authentication mechanism (PIN) for privacy.

Advantages of Voice SMS
 

Personalized Communication:

Voice SMS allows businesses to convey messages with a personal touch as recipients hear a human voice. This personalized communication can be more engaging and impactful than traditional text-based messages, fostering a stronger connection with the audience.

Wide Reach and Quick Delivery:

Voice SMS enables businesses to reach a large audience simultaneously. With just one message, organizations can communicate with thousands or even millions of recipients, making it an efficient and quick method for broadcasting important information, announcements, or promotional offers.

Increased Accessibility:

Voice SMS can be an inclusive communication tool, as it reaches individuals who may not have easy access to text messages or emails. This is particularly valuable in regions where literacy rates are lower or where people prefer spoken communication over written text.

Enhanced Engagement and Interactivity:

Voice SMS often includes interactive features, allowing recipients to respond to the message by pressing keys on their phones (DTMF tones). This interactivity can be used for surveys, gathering feedback, confirming attendance, or directing recipients to specific actions, enhancing engagement and participation.

Cost-Effective Communication:

Compared to traditional methods of communication, such as manual phone calls or postal mail, voice SMS is a cost-effective solution. It allows businesses to convey messages to a large audience without the need for extensive manpower or resources. Additionally, it can be more affordable than certain digital advertising methods.

Benefits of Voice SMS
 

  1. Increased Engagement:

    • Voice SMS adds a human touch to your communication, making it more engaging than traditional text messages. The use of a real voice can convey emotions, tone, and sincerity, creating a stronger connection with your audience.

  2. Wider Reach:

    • Voice SMS allows you to reach a broad audience quickly and efficiently. It is an effective tool for broadcasting messages to a large number of people simultaneously, making it ideal for announcements, promotions, or important notifications.

  3. Accessibility and Inclusivity:

    • Voice SMS is accessible to a diverse audience, including those who may have limited literacy skills or prefer auditory communication. This inclusivity can be especially valuable when targeting a varied demographic or when dealing with populations where text-based communication might be less effective.

  4. Time-Efficient Communication:

    • Broadcasting voice messages is a time-efficient way to communicate with a large audience. Whether you're delivering alerts, reminders, or promotional content, voice SMS can save time compared to individually calling each recipient or relying on slower forms of communication.

  5. Interactive Features:

    • Many voice SMS platforms offer interactive features, such as the ability for recipients to respond via keypad inputs (DTMF tones). This interactivity can be leveraged for conducting surveys, gathering feedback, or enabling customers to take specific actions, enhancing the overall effectiveness of your communication strategy.